Customer Case Studies

Real deployments. Real outcomes. Real data.

How customers have used DEC-LLC products to catch problems before they became outages, plan remediations with quantitative rigor, and execute infrastructure change with confidence. Two deployments below — both with full consequence reports, cost analyses, and post-execution verification.

DEC VaultSync Customer: Hidden City Solutions

Drive-decay detected on two production NAS systems — remediated end-to-end without data loss.

Engineering document archive, redundant multi-vendor NAS. VaultSync detected progressive storage-media decay, produced a consequence report, built and executed the remediation.

The situation

Hidden City Solutions runs document archives holding mission-critical engineering reference material across two separate NAS systems — different vendors, different generations, configured in a redundancy pair. Archives are cold-storage-frequency but hot-recall-critical: infrequent access, but when they're needed, they are needed immediately.

What DEC VaultSync did

Outcome

"We knew we had redundancy. What we didn't have was advance warning before one side started to go. VaultSync caught it, told us exactly what was at stake, and then actually executed the fix when the spares arrived." — Hidden City Solutions engineering.

Learn about DEC VaultSync → See VaultSync Editions
DEC NIVMIA Customer: DEC-LLC internal infrastructure

STP variance caught and corrected on a multi-vendor switch fleet — plus quantitative justification for the VPN backbone upgrade.

DEC-LLC's own internal multi-site network. NIVMIA detected STP inconsistencies across Cisco, TP-Link, and TRENDnet switches, then produced a cost / benefit model for the cross-site VPN upgrade that supports backup traffic.

The situation

DEC-LLC's internal network runs production and lab workloads across multiple sites connected by a site-to-site VPN. After a previous switch refresh, intermittent latency began appearing on cross-site backup windows — sporadic enough to be hard to reproduce, persistent enough to jeopardize backup SLAs.

What DEC NIVMIA did

Outcome

"The STP fix would have cost us multiple weekends of elimination debugging. NIVMIA got us to the root cause in a single query, planned the remediation, and then went further — it gave us the quantitative model we needed to justify the VPN upgrade." — DEC-LLC network operations.

Learn about DEC NIVMIA → See NIVMIA Editions
DEC IVMIA Customer: DEC-LLC internal infrastructure

VM fleet rebalanced across 18 hypervisor platforms — power consumption optimized, UPS stress eliminated.

127+ VMs running across an 18-platform lab/production estate. IVMIA profiled per-VM power consumption, produced a placement plan validated against UPS load capacity per rack, and orchestrated the rebalance end-to-end.

The situation

As the DEC-LLC development and QA footprint grew, VM density climbed across hypervisor hosts in the lab racks. Power draw trended up quarter over quarter. Two UPS units began operating closer to their load thresholds than the operations team was comfortable with — not failing, but reducing the runtime margin if grid power dropped.

What DEC IVMIA did

Outcome

"The UPS pressure wasn't an outage — it was something everyone was aware of and nobody had time to fix. IVMIA produced the plan with real per-VM power data, validated it against our actual UPS capacity per rack, and ran the migrations. It was one of those efficiency wins that pays back indefinitely." — DEC-LLC operations.

Learn about DEC IVMIA → See IVMIA Editions

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